Telephone Reservations

Call :

We will confirm the reservation and obtain a reservation confirmation number
You pay a deposit or in full to secure the reservation
We then email your hotel confirmation invoice

Online Reservations

STEP 1

Once you have obtained your quotation click the 'Continue' button
This will take you to the “Hotel Reservation Summary “ page which is your “double check” to ensure that you have the reservation details you require. You should read our “Booking conditions” and once satisfied click on “Continue”

Remember that you always have the option of making a telephone reservation by calling :




STEP 2

Complete the Hotel Booking Form
The booking form will ask for the passenger details and the address and contact details of the “lead” client.
The fields highlighted in red are compulsory and therefore must be completed for the online reservation to continue.

Special Requests
There is also a text box where you can tell us about any special requirements or instructions that you might have ie bedding configuration or special occasions etc..

You are now ready to proceed to our “Secure payment area” so click on “Continue”

STEP 3

Secure Payment area
The secure payment area is the section of the booking form that holds your credit card details. When you submit your credit card details the information is encrypted so that it cannot be read by anyone except by us via our secure server. Insert your credit card information , the currency you wish to pay in , and the amount. Once you have completed this step click the “Submit “ button and our reservation will be sent immediately to us.


STEP 4

Receive Your Provisional Booking Confirmation

You will receive an email confirming that your reservation is being processed.

We will only debit your credit card once we have checked that your exact booking requirements can be met. We will respond by sending you a reservation “Confirmation invoice” . If for any reason we cannot confirm your reservation we will contact you by email or telephone to advise you.
 

USA : 280 Madison Ave, #912 9th Floor, New York NY, 10016 USA	Bahamas: Upper Level, Hamptons House, The Garden, St James, Barbados
Canada : 10th Floor, 355 Burrard Street Vancouver, British Columbia Canada, V6C 2G8	UK : Suite 402, Albany House 324-326 Regent St ,London W1B 3BL, UK
Members of the Caribbean Hotels Association Members of the American Society of Travel Agents Members of the Caribbean Tourism Organisation Members of the Bahamas Hotel Association

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